Cherry Mobile Phone Quality : TV Patrol Bayan Mo I-Patrol Mo - Hot Issue

Caught this on TV Patrol just a few minutes ago.

Dissatisfied Cherry Mobile customers had decided to get in touch with TV Patrol's Bayan Mo iPatrol Mo regarding problems they are experiencing or have experienced on their CM phones.

Quoting the complainants;

cherry mobile phone
Credit: TV Patrol


"Our newly bought Cherry Mobile Q6i had already gone defective barely a month after we purchased it. This is bad customer service I can tell."

cherry mobile phone
Credit: TV Patrol


"Pagdating po sa special features kuno ng unit nila ay hindi naman maayos na nagagamit. Isa na po ang MMS/GPRS setting. Lahat po ng service provider ay hindi daw po nila supported ang Cherry Mobile." [trans. So-called special features can not be utilized properly. One of which is MMS/GPRS setting. All service providers say they don't support Cherry Mobile.]

While Cherry Mobile is apologetic in the face of serious complaints, the company maintains that the number of returned defective units is - technically - still within the normal or manageable range. Also, supposedly to better serve customers, the company had decided to open four new hotline numbers.

TP friends, I haven't actually owned a Cherry Mobile handset so I really can't comment on the quality of the company's phones. Do you own one? What can you say about it?

5 comments:

  1. sa totoo lang hindi maganda ang quality ng mga phones ng cherry mobile. yun sa akin nga wala pang one year nabubura ang kulay. metallic kuno. at ang charger madaling masira. ilang beses nga yun magdisconnect. tapos makikita mo "warning: bad contact with charger." wala talagang kwenta. paano mo naman bibilhin ang produktong pinoy kung wala namang quality. halata namang BRANDED CHINA PHONE NG PINAS ang mga yan. please lang. WAG KAYO BUMILI NG CHERRY MOBILE. LALO NA YUNG MGA SMARTPHONE. PARANG NAHOLDAP LANG KAYO. yung below 2,000 pesos siguro pwede, para hindi mainit sa mga mata ng snatcher, cherry mobile ang dalhin niyo pag lalabas ng bahay, kahit ibato mo pa yan sa snatcher, magdadalawang isip pa yun kung kukunin ang phone.
    GAYA GAYA SA CHINA PHONE

    X-P

    ReplyDelete
  2. Hi! Year 2009, I bought a Cherry Mobile M35 ok naman sya at gumagana naman gprs and mms pero sobrang bagal talaga. Matibay naman ung phone even the accessories, di ko pinagsisihan ang pagbili ko kaya lang nadukot ung phone hehe.. Last week lang bumili ulet ako ng Q6i mas ok na ung MMS at GPRS nya. Preinstalled na ung settings ng Smart, Sun at Globe, all u have to do is to activate it with your preferred service provider by selecting the sim on the settings of internet service but make sure that the account matches on your sim (ex. account shoul be smart internet for smart sim). For MMS, go to Messages then MMS select MMS settings then edit account choose Smart MMS for Smart Sim (same with other networks ex. Globe MMS for Globe SIM, etc) then click options and select activate. Dali lang di ba di na kailangan pang itext ang mga networks.

    ReplyDelete
  3.  Kakabili ko lng khpon nang cherry mobile at nasa isip ko na itry itong phone na ito na feeling ko ok naman...  aba wala pang isang araw me "warning: bad contact with charger " mukhang napa isip ako at babalik ako bukas s wellcom pra ipalit nlng sa nokia phone... isa pa ang headset ang pangit, imbes na ung cherry mobile na headset ang gimitn ko ung nokia ang gnamit ko sa unit pra gmnda ang sound at ang hina nang quality of sound... walang snabi sa dati kong N70 :( na nahulog lang s jeep nung friday haaysst,... next time I promise not to compromise any nokia branded phone.. It really pays to shell out a bit more for a higher quality phone

    ReplyDelete
  4.  pano po ba mag open ng gprs ng q6i?? kasi pag globe kelangan ng handset model.ayaw naman tanggapin un model na q6i? thanks.

    ReplyDelete
  5.  pano po ba mag set manually ng gprs sa cherry mobile fone ?

    ReplyDelete

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