Starbucks Philippines New Digital Services Greatly Improve Customer Experience
Starbucks Philippines recently launched new services that
effectively connect physical and digital consumer experiences. With
customer convenience and safety in mind, Starbucks Philippines makes
ordering easy, contactless, and rewarding through these innovations.
To be specific, the company now allows Starbucks Rewards members to
collect Stars with purchases from the official
Starbucks LazMall Flagship Store on Lazada and they
have expanded their Mobile Order & Pay features with new pickup
options.
Earn Bonus Stars When You Buy From the Official Starbucks LazMall
Flagship Store
Starbucks now gives Starbucks Rewards members more reasons to collect
merchandise from the comfort of their own homes. Members who link their
accounts to Lazada will earn 1 Star for every P25 spent on purchases from
the Starbucks LazMall Flagship Store.
To link a Starbucks Rewards account, customers can simply click the 'Member'
tab found in the Starbucks LazMall Flagship Store, and sign-in using a
registered Starbucks Rewards email and password. For more information, visit
starbuckscard.ph/sbcard/faq.
Minimize Order Wait Time with Starbucks Mobile Order & Pay
Mobile Order & Pay allows Starbucks Rewards members to place orders
ahead of their visit and pick up at their chosen Starbucks store, all within
the Starbucks app. The app estimates wait time. When their order is ready,
the customer can simply breeze in and get their order from the handoff. For
more information, visit
starbuckscard.ph/sbcard/orderandpay.
"We’re very proud of how our partners (employees) consistently deliver
an unparalleled store experience. With the pandemic and customer’s shift
to digital channels, our goal is to continuously transform the Starbucks
Experience and provide innovative ways whether a customer chooses to
connect with us at a store or through an app,"
said Ms. Jamie Silva, Senior Manager for Marketing, Digital
Customer Experience & Loyalty at Starbucks Philippines.
