Starbucks Philippines New Digital Services Greatly Improve Customer Experience

Starbucks Philippines recently launched new services that effectively connect physical and digital consumer experiences. With customer convenience and safety in mind, Starbucks Philippines makes ordering easy, contactless, and rewarding through these innovations.

To be specific, the company now allows Starbucks Rewards members to collect Stars with purchases from the official Starbucks LazMall Flagship Store on Lazada and they have expanded their Mobile Order & Pay features with new pickup options.

Earn Bonus Stars When You Buy From the Official Starbucks LazMall Flagship Store

Starbucks now gives Starbucks Rewards members more reasons to collect merchandise from the comfort of their own homes. Members who link their accounts to Lazada will earn 1 Star for every P25 spent on purchases from the Starbucks LazMall Flagship Store.

To link a Starbucks Rewards account, customers can simply click the 'Member' tab found in the Starbucks LazMall Flagship Store, and sign-in using a registered Starbucks Rewards email and password. For more information, visit starbuckscard.ph/sbcard/faq.  

Minimize Order Wait Time with Starbucks Mobile Order & Pay

Mobile Order & Pay allows Starbucks Rewards members to place orders ahead of their visit and pick up at their chosen Starbucks store, all within the Starbucks app. The app estimates wait time. When their order is ready, the customer can simply breeze in and get their order from the handoff. For more information, visit starbuckscard.ph/sbcard/orderandpay.  

"We’re very proud of how our partners (employees) consistently deliver an unparalleled store experience. With the pandemic and customer’s shift to digital channels, our goal is to continuously transform the Starbucks Experience and provide innovative ways whether a customer chooses to connect with us at a store or through an app," said Ms. Jamie Silva, Senior Manager for Marketing, Digital Customer Experience & Loyalty at Starbucks Philippines.