Apple Wall Plug Power Adapter Replacement Program Details

Our two-flat-prong Apple wall plus power adapters here in the Philippines - thankfully - aren't included in this replacement program. But I'm sharing this here, nonetheless, for the benefit of my readers who are living in the affected areas. Also, these adapters are included in the Apple World Travel Adapter Kit so if you purchased that, you might want to check if you need to have some units in your pack replaced.

Defective Apple Wall Plus Adapter

Apple is recalling millions of its power adapters with various types of prongs shipped between 2003 to 2015 in Continental Europe, Korea, Australia, New Zealand, Argentina, and Brazil as they could break and create a risk of electric shock when touched. To check if your power adapter is part of the recall, simply pull it off and check the characters that are etched inside the slot where it attaches to the Apple Power Cord. If you see a series of numbers, like what's shown in the photo above, then you should consider having it replaced.

Defective Apple Wall Plus Adapter

The new and redesigned adapters, which don't have any issue, have a three-letter regional code in lieu of the numerical figure. Here's a sample:

Redesigned Apple Wall Plus Adapter

"Customer safety is always Apple's top priority, and we have voluntarily decided to exchange affected wall plug adapters with a new, redesigned adapter, free of charge," Apple shared.

The Cupertino company encourages customers to exchange any affected parts at a local Apple Store (Genius Bar reservation recommended) or an Authorized Apple Service Provider. If you're having your adapter replaced, Apple would have to verify your Mac, iPad, iPhone or iPod serial number as part of the exchange process so please find your serial number in advance.