Google Chrome 3.0.195.6 Not Loading Websites, Not Connecting to Internet After Windows Security Update

I received this Twitter DM from Andy Z. this morning:

"Dear TP, my Google Chrome 3.0.195.6 browser altogether stopped working (websites won't load , browser won't even connect to the internet) after I installed several Windows Security Updates for Vista (specifically KB915597, KB905866, KB973346, KB961371 ). I noticed IE8 also stopped working after the update. Firefox 3.5 , in contrast, in still fine. Is Vista effed up or what? This is annoying. Please guide me on what to do. I miss Chrome. Thanks."

Answer:

Hi Andy. Believe it or not, this also happened to my Chrome browser a few days ago, after I installed KB915597. At first I thought it has something to do with the TCP/IP, firewall and proxy settings, so I tweaked them to no avail. After checking my system activities, however, I noticed that the problem happened after I installed that security update. So I did a System Restore to a date when Chrome was still working (that is, prior to the update) -- and it fixed the issue.

I don't know how safe it is not to install the Windows Security Updates that you mentioned specially KB915597 - as it is an anti-spyware patch - so the decision whether or not to install them is all up to you.

I tend to think that this issue is bigger than this "Windows Security Update effin' up Google Chrome" thingie since Firefox 3.5 works well with the Update. IMO, Google needs to take a closer look at this and fix the problem.



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